Store Policy

Store Policies

🚚 Shipping Policy

You must be 21 years or older to purchase cigars and accessories.

Orders are processed in 1–2 business days. Delivery typically takes 3–7 business days within the U.S.

We ship via USPS, UPS, or FedEx. Expedited options available at checkout.

We cannot ship tobacco products to Utah, South Dakota, or any restricted areas. No shipping to PO Boxes, APO/FPO, or outside the U.S.

If your order arrives damaged, contact us within 48 hours at havanahouse8@gmail.com or call 330-208-9867.

↩️ Returns & Refunds Policy

All cigar and tobacco sales are final. No returns or exchanges once shipped.

Accessories may be returned within 7 days if unused, in original packaging, and with receipt.

Return shipping is the customer’s responsibility unless the item is defective or incorrect.

Contact us within 48 hours for damaged or incorrect orders. Refunds (if approved) will be processed within 5–7 business days.

πŸ“œ Terms & Conditions

You must be 21+ to purchase. You are responsible for complying with local laws.

Orders are subject to availability. Prices may change without notice.

We are not liable for delays, lost, or stolen shipments once handed to carriers.

All cigar sales are final. Accessories may be returned under our policy.

All content and logos belong to Nixon Cigar & Accessories.

These Terms are governed by the laws of Florida.

πŸ”’ Privacy Policy

We collect personal information (name, address, email, payment details) to process orders and provide support.

We do not sell your information. Limited data may be shared with trusted providers (shipping carriers, payment processors).

Our site uses cookies to improve user experience. You can disable cookies in your browser settings.

We use SSL encryption and secure payment processors. We do not store credit card info on our servers.

You may request access, correction, or deletion of your data by contacting us at havanahouse8@gmail.com.